They therefore receive telephonic assistance in order to do research on behalf of the learner. The role of the tutors is to encourage, explain and assist children with evening homework where so often parents are not available, or perhaps not equipped to deal with the task.

The service includes:

· Telephonic learner support, education and support in terms of sourcing relevant information.
· For assignments (limited to web search topics) in all the major subjects for secondary students.
· Modes of communication include fax, e-mail and mail if required.
· Teachings in the following subjects are available to assist:
   - Mathematics
   - Science
   - Business Economics
   - Geography
   - Biology
   - English
   - Afrikaans
   - Accounting
   - Economics

The legal service also provides for standard legal documents such as a domestic worker employment contract, maintenance kit, offer to purchase, small claims court kit, Road Accident Fund, etc.

In addition, the legal advisors will also peruse and evaluate agreements.

Illness refers to a bodily illness, sickness or disease. Injury refers to an injury caused by accidental (unintentional or unplanned), violent, external and visible means.

The service entails 24/7 dispatching of an appropriate service provider in the event of a roadside emergency and continuous follow-up until the incident is attended to. Assistance applies to any of the vehicles registered in the name of the customer.

In the event of a collision or damage as a result of an accident resulting in the vehicle non-drivable, the customer will be assisted by the 24 hour helpdesk to ensure that the risk of both the broker/insurer as well as the customer is being managed effectively in terms of towing authorisation and instruction in terms of the appropriate motor body repairer or yard. The cost of towing is payable by the customer.

The call centre agent will assist by arranging an appropriate service provider in order to provide for the functioning of essential services and/or to limit consequential damage or sanitation risk.

The summary for Home Assistance Service:

· Electrical, Plumbing, Glazier & Locksmith
· Other Home Services such as Appliances, Garden Services, Gate Motors, Intercoms, etc.

The cost of three (3) blood tests per incident, one immediately after the event, a second after a period of six weeks and a third after three months - unless the subscriber has been tested as HIV positive at the time of the initial blood test. In this case further testing will not be paid for.

In the event of an incident which may have put the subscriber in danger of infecting HIV/Aids, three (3) psychiatric consultations per such incident is provided. A consultation could involve a general practitioner, trauma counsellor or registered nurse with trauma counselling experience.

Telephonic trauma counselling is however provided in the event of the customer begin effected by an event, condition or incident which could be but is not limited to domestic violence, school bullying, teen suicide, teen pregnancy, motor accident, hijacking, burglary, the loss of a loved one, family chronic or life threatening medical condition or disability.

Telephonic debriefing and counselling are conducted by the qualified counsellor and should the counsellor determine a need for additional face-to-face counselling, the member will be directed to an appropriate trauma counselling centre, nearest to the member’s work or home address.

Our dedicated counsellors can assist in dealing with trauma arising from car accidents, hijacking, burglary, rape, the loss of a loved one, unemployment, chronic or life threatening medical condition, disability or domestic violence, and more. Members and their dependents get access to a 24/7 Trauma Counselling Line that is available in the event of any traumatic event.

Movie Tickets
This offer allows members 2 for 1 Movies. Pay the full price of the first movie ticket and get a second free.

Airtime Vouchers
Save 30% on airtime by purchasing through our online portal.

Shopping Vouchers
Get between 20% - 25% off shopping vouchers when buying through our online portal.